Community Perception towards Sehat Sahulat Programe (SSP) Availed by Families in Uniuon Council Thand Koi, Tehsil and District Swabi

Authors

  • Osama Ali BS Sociology (Student), University of Swabi, Swabi, KP, Pakistan.
  • Waqar Ahmad Research Associate/Assistant Professor, Bacha Khan University Charsadda, KP, Pakistan.

DOI:

https://doi.org/10.55737/qjss.704117327

Keywords:

Sehat Sahulat Programe, Community, Swabi, Pakistan

Abstract

The topic "Community Perception Towards Sehat Sahulat Programe (Ssp) Availed By Families In Union Council Thand Koi, Tehsil & District Swabi" is a significant effort to assess the socioeconomic and demographic status of the patients in Peshawars public hospitals and to learn about the facilities offered by public hospitals in the Sehat Sahulat Program (SSP). The current study was conducted in the district and tehsil Swabi, Village Council Kaddi, to investigate public opinion about the SSP programme in Swabis public and private hospitals. Village Council Kaddi, district and tehsil Swabi, Khyber Pakhtunkhwa, Pakistan, was the focus of the research. Purposive sampling was used to select a sample size of 50 respondents from the study population. A questionnaire was used to collect data. The studys findings revealed that patients were satisfied after treatment, that the hospital has a strict security system, and that registration for the Sehat Sahulat Program (SSP) is simple and easy to do, despite the fact that there is a large crowd in the registration area.

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Published

2022-06-30

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How to Cite

Ali, O., & Ahmad, W. (2022). Community Perception towards Sehat Sahulat Programe (SSP) Availed by Families in Uniuon Council Thand Koi, Tehsil and District Swabi. Qlantic Journal of Social Sciences, 3(1), 43-57. https://doi.org/10.55737/qjss.704117327

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