Enhancing Job Performance through Specialized Training: The Role of Job Satisfaction and Motivation in College and University Office Worker
DOI:
https://doi.org/10.55737/qjss.550837493Keywords:
Training Programs, Employee Performance, Job Satisfaction, Work Motivation, Higher Education InstitutionsAbstract
The effectiveness with which an organization utilizes its human resources is a key determinant of its overall performance. Specialized training programs play a crucial role in enhancing employees' skills and developing new competencies. This study investigates the impact of training on job performance among office workers in college and university settings, with a particular emphasis on how job satisfaction and motivation influence this relationship. The research utilizes secondary data and a structured questionnaire, analyzing responses from a sample of 150 office workers through SPSS analysis software. The study finds a significant positive correlation between training and job performance, indicating that well-designed training programs contribute to improved employee achievement. Furthermore, the study explores how job satisfaction and motivation mediate the relationship between training and performance. The study emphasizes the crucial role of job satisfaction and motivation in determining the impact of training on job performance, underscoring the necessity of effective training programs. Organizations should create customized training programs that cater to employee needs, fostering a work environment that promotes job satisfaction and motivation. The study emphasizes the importance of a dual approach in training to maximize its benefits and enhance job performance, providing valuable insights for managers and policymakers.
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