How Does Servant Leadership Enhance Worker Innovative Behavior in Pharmaceutical Industries: Mediating Role of Worker Creativity
DOI:
https://doi.org/10.55737/qjssh.597167321Keywords:
Servant Leadership, Work Creativity, Employee Innovative Work Behavior, Pharmaceutical IndustriesAbstract
The complex rapidly expanding business environment has given more focus to the value of innovation. The aim of this research was to investigate the relationship between servant leadership (SL) and employee innovative work behaviour (IEWB) and) explore the mediating role of worker creativity (WC) on the relationship between SL and EIWB. Data collected from 310 employees in pharmaceutical industries suggested that servant leadership has a significant and positive effect on employees' innovative work behaviour. Based on the findings, servant leadership positively influences employees' innovative work behaviour. Furthermore, worker creativity mediates the relationship between servant leadership and employees' innovative work behaviour. The impact of servant leadership on employees' innovative work behaviour is expanded, and the mediating processes by which servant leadership promotes employees' innovative work behaviour are explained. It concludes by exploring the essential responsibilities that leaders play in modern organizations.
References
Ahmad, S., Islam, M., Zada, M., Khattak, A., Ullah, R., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). The influence of decision making on social inclusion of Persons with Disabilities: A case study of Khyber Pakhtunkhwa. International Journal of Environmental Research and Public Health, 19(2), 858. https://doi.org/10.3390/ijerph19020858
Al-Hakimi, M. A., Al-Swidi, A. K., Gelaidan, H. M., & Mohammed, A. (2022). The influence of green manufacturing practices on the corporate sustainable performance of SMEs under the effect of green organizational culture: A moderated mediation analysis. Journal of Cleaner Production, p. 376, 134346. https://doi.org/10.1016/j.jclepro.2022.134346
Al-Hakimi, M. A., Borade, D. B., & Saleh, M. H. (2021). The mediating role of innovation between entrepreneurial orientation and supply chain resilience. Asia-Pacific Journal of Business Administration, 14(4), 592-616. https://doi.org/10.1108/apjba-10-2020-0376
Al-Hakimi, M. A., Saleh, M. H., & Borade, D. B. (2021). Entrepreneurial orientation and supply chain resilience of manufacturing SMEs in Yemen: The mediating effects of absorptive capacity and innovation. Heliyon, 7(10), e08145. https://doi.org/10.1016/j.heliyon.2021.e08145
Al-Swidi, A. K., Gelaidan, H. M., & Saleh, R. M. (2021). The joint impact of green human resource management, leadership and organizational culture on employees’ green behaviour and organizational environmental performance. Journal of Cleaner Production, 316, 128112. https://doi.org/10.1016/j.jclepro.2021.128112
Amabile, T. M., & Pratt, M. G. (2016). The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning. Research in Organizational Behavior, 36, 157-183. https://doi.org/10.1016/j.riob.2016.10.001
Anderson, N., Potočnik, K., & Zhou, J. (2014). Innovation and creativity in organizations. Journal of Management, 40(5), 1297-1333. https://doi.org/10.1177/0149206314527128
Back, K. W. (1965). Exchange and power in social life. By Peter M. Blau. New York: John Wiley & Sons, 1964. 352 pp. $7.75. Social Forces, 44(1), 128-128. https://doi.org/10.2307/2574842
Conquest, L., Burr, R., Donnelly, R., Chavarría, J. B., & Gallucci, V. (2023). Sampling methods for stock assessment for small-scale fisheries in developing countries. Stock Assessment, 179-225. https://doi.org/10.1201/9781003421252-4
Dhar, B. K., Stasi, A., Döpping, J. O., Gazi, M. A., Shaturaev, J., & Sarkar, S. M. (2022). Mediating role of strategic flexibility between leadership styles on strategic execution: A study on Bangladeshi private enterprises. Global Journal of Flexible Systems Management, 23(3), 409-420. https://doi.org/10.1007/s40171-022-00310-3
Eva, N., Robin, M., Sendjaya, S., Van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111-132. https://doi.org/10.1016/j.leaqua.2018.07.004
Gelaidan, H. M., Al-Swidi, A. K., & Al-Hakimi, M. A. (2023). Servant and authentic leadership as drivers of innovative work behaviour: The moderating role of creative self-efficacy. European Journal of Innovation Management. https://doi.org/10.1108/ejim-07-2022-0382
Gelaidan, H. M., Houtgraaf, G., & Al-kwifi, O. S. (2022). Creativity and innovation in rapidly developing Qatar: The impact of leadership and the mediation of psychological empowerment amidst rapid growth. International Journal of Public Sector Management, 35(3), 257–275. https://doi.org/10.1108/ijpsm-01-2021-0016
Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Challenges and strategies for employee retention in the hospitality industry: A review. Sustainability, 14(5), 2885. https://doi.org/10.3390/su14052885
Gotsis, G., & Grimani, K. (2016). The role of servant leadership in fostering inclusive organizations. Journal of Management Development, 35(8), 985-1010. https://doi.org/10.1108/jmd-07-2015-0095
Hughes, D. J., Lee, A., Tian, A. W., Newman, A., & Legood, A. (2018). Leadership, creativity, and innovation: A critical review and practical recommendations. The Leadership Quarterly, 29(5), 549–569. https://doi.org/10.1016/j.leaqua.2018.03.001
Jaiswal, N. K., & Dhar, R. L. (2015). Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study. International Journal of Hospitality Management, 51, 30-41. https://doi.org/10.1016/j.ijhm.2015.07.002
Jaiswal, N. K., & Dhar, R. L. (2017). The influence of servant leadership, trust in leader and thriving on employee creativity. Leadership & Organization Development Journal, 38(1), 2-21. https://doi.org/10.1108/lodj-02-2015-0017
Kao, P., Pai, P., Lin, T., & Zhong, J. (2015). How transformational leadership fuels employees’ service innovation behavior. The Service Industries Journal, 35(7-8), pp. 448–466. https://doi.org/10.1080/02642069.2015.1015519
Khan, N. U., Zada, M., Ullah, A., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castilo, L. (2022). Servant leadership and followers prosocial rule-breaking: The mediating role of public service motivation. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.848531
Li, F., Chen, T., Bai, Y., Liden, R. C., Wong, M., & Qiao, Y. (2023). Serving while being energized (strained)? A dual-path model linking servant leadership to leader psychological strain and job performance. Journal of Applied Psychology, 108(4), 660-675. https://doi.org/10.1037/apl0001041
Liden, R. C., Wayne, S. J., Meuser, J. D., Hu, J., Wu, J., & Liao, C. (2015). Servant leadership: Validation of a short form of the SL-28. The Leadership Quarterly, 26(2), 254-269. https://doi.org/10.1016/j.leaqua.2014.12.002
Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The Leadership Quarterly, 19(2), 161–177. https://doi.org/10.1016/j.leaqua.2008.01.006
Ma, X., Khattak, A., Ghani, B., & Huo, M. (2023). Perceived overqualification in higher education institutions: Enhancing employee innovative behavior via creative self-confidence and harmonious workplace climate. Current Psychology. 1-12. https://doi.org/10.1007/s12144-023-05139-2
Madison, K., & Eva, N. (2019). Social exchange or social learning: A theoretical fork in the road for servant leadership researchers. Leading for High Performance in Asia, pp. 133–158. https://doi.org/10.1007/978-981-13-6074-9_7
Manzoor, S. R., Ullah, A., Ullah, R., Khattak, A., Han, H., & Yoo, S. (2023). Micro CSR intervention towards employee behavioral and attitudinal outcomes: A parallel mediation model. Humanities and Social Sciences Communications, 10(1). https://doi.org/10.1057/s41599-023-02433-z
Margono, H. (2005). On the efficiency and productivity analysis of Indonesian firms, banks and provincial economies. Southern Illinois University at Carbondale.
Muzakki, M. H. (2016). Pengaruh Penggunaan Teknologi Informasi terhadap Kinerja Karyawan: Studi Pada Karyawan PT . TELKOM Pusat Divisi Regional V Surabaya. Jurnal Administrasi Bisnis, 39(2), 169–175.
Nieves, J., Quintana, A., & Osorio, J. (2014). Knowledge-based resources and innovation in the hotel industry. International Journal of Hospitality Management, 38, 65-73. https://doi.org/10.1016/j.ijhm.2014.01.001
Panaccio, A., Henderson, D. J., Liden, R. C., Wayne, S. J., & Cao, X. (2014). Toward an understanding of when and
Rank, J., Pace, V. L., & Frese, M. (2004). Three avenues for future research on creativity, innovation, and initiative. Applied Psychology, 53(4), 518-528. https://doi.org/10.1111/j.1464-0597.2004.00185.x
Rasheed, A., Lodhi, R. N., & Habiba, U. (2016). An Empirical Study of the Impact of Servant Leadership on Employee Innovative Work Behavior with the Mediating Effect of Work Engagement: Evidence from the Banking Sector of Pakistan. Global Management Journal for Academic and Corporate Studies, 6(2), 177.
Robinson, R. N., & Beesley, L. G. (2010). Linkages between creativity and intention to quit: An occupational study of chefs. Tourism Management, 31(6), 765-776. https://doi.org/10.1016/j.tourman.2009.08.003
Wang, Z., Panaccio, A., Raja, U., Donia, M., Landry, G., Pereira, M. M., & Ferreira, M. C. (2022). Servant leadership and employee wellbeing: A cross-cultural investigation of the moderated path model in Canada, Pakistan, China, the US, and Brazil. International Journal of Cross-Cultural Management, 22(2), 301-325. https://doi.org/10.1177/14705958221112859
Why servant leadership accounts for employee extra-role behaviours. Journal of Business and Psychology, 30(4), 657-675. https://doi.org/10.1007/s10869-014-9388-z
Yang, H., & Cheng, H. (2009). Creative self-efficacy and its factors: An empirical study of information system analysts and programmers. Computers in Human Behavior, 25(2), 429-438. https://doi.org/10.1016/j.chb.2008.10.005
Yang, J., Liu, H., & Gu, J. (2017). A multi-level study of servant leadership on creativity. Leadership & Organization Development Journal, 38(5), 610-629. https://doi.org/10.1108/lodj-10-2015-0229
Ye, P., Liu, L., & Tan, J. (2022). The influence of organizational justice and ethical leadership on employees’ innovation behaviour. European Journal of Innovation Management, 26(4), 1129-1149. https://doi.org/10.1108/ejim-08-2021-0421
Yoshida, D. T., Sendjaya, S., Hirst, G., & Cooper, B. (2014). Does servant leadership foster creativity and innovation? A multi-level mediation study of identification and prototypicality. Journal of Business Research, 67(7), 1395–1404. https://doi.org/10.1016/j.jbusres.2013.08.013
Zhang, A. Y., Tsui, A. S., & Wang, D. X. (2011). Leadership behaviours and group creativity in Chinese organizations: The role of group processes. The Leadership Quarterly, 22(5), 851–862. https://doi.org/10.1016/j.leaqua.2011.07.007
Zheng, J., Feng, C., Xie, H., Zhao, X., & Wu, G. (2023). Ambidextrous leadership and innovative behaviours in construction projects: Dual-edged sword effects and social information processing perspective. Journal of Management in Engineering, 39(1). https://doi.org/10.1061/(asce)me.1943-5479.0001104
Zhu, W., Wang, G., Zheng, X., Liu, T., & Miao, Q. (2012). Examining the role of personal identification with the leader in leadership effectiveness. Group & Organization Management, 38(1), 36-67. https://doi.org/10.1177/1059601112456595
Published
Issue
Section
License
Copyright (c) 2024 Qlantic Journal of Social Sciences and Humanities
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
