Toxic Behaviour of Employees and Performance of Private Sector Organizations in Pakistan: A Mixed Method Study
DOI:
https://doi.org/10.55737/qjssh.346335348Keywords:
Toxic Employee Behaviour, Team Harmony, Managerial Competence, Organizational PerformanceAbstract
This research article is based on a mixed-method study to find out the effect of toxic employees on the performance of private education sector organizations in Pakistan. The present study was focused on evaluating the impact of toxic employee behaviour (TE) on organizational performance (OP) in Pakistani private Education sector organizations as part of a quantitative Study, whereas interviews were conducted for the qualitative part through snowball sampling techniques and thematic analysis was done to verify the results as a sequential matrix of research design. A total of 348 responses were collected through convenience sampling. Data was processed and analysed by employing confirmatory factor analysis and structural equation modelling. The findings represented that TE negatively impacted OP in private-sector companies in Pakistan. Ten employees and leaders were interviewed for the qualitative part of the study. Furthermore, team harmony and OP had a significant association. TE was found to negatively impact TH. As for the indirect effects, the mediating role of TH was significant in the linkage between TE and OP, whereas it was revealed that managerial competence did not significantly moderate the association between TH and TE. The study provides significant theoretical and practical implications along with recommendations for future research.
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Copyright (c) 2023 Muhammad Muqeet, Syed Kashif Hussain, Gul Muhammad Shaikh, Salman Masood Sheikh
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